Frequently Asked Sameday Courier Questions

It depends on the size, weight and distance of your item how quickly you need your same day parcel delivery. Same Day Delivery and Sameday Courier Rates are displayed for transparency however some deliveries may be unique and fall outside of those rates. Please call us or send us a message and we will be happy to provide you with a quote. Courier Service available 7 days a week for express delivery service , urgent Same Day Courier.

Opening an account has many rewards!  An account provides our local courier clients and their customers with real time tracking updates, auto email delivery confirmations, other features include proof of delivery (POD's) such as electronic signature capture and photo capture. Complete the Business Credit Application and Pre-Authorization Payment Form and return by email  service@rsgcourier.ca 

Absolutely not! We are happy to deliver a single letter and can take payment from you at time of order placement. Please call us to discuss. We are of course happy for you to open an account with us if you prefer and can arrange regular collections from your home or place of work

Customers can view orders under "tracking" by entering your tracking number,  in most cases the signature and name of the person who signed will be visible. In  case that the POD signature is not available online, please call our Dispatch center toll free at 1.888-300-3774 and we will be pleased tor email a copy of the POD. If you require Photo POD's our office can email this upon request.

How quickly do you need it delivered? Depending on the collection and delivery address, we could deliver your parcel within one hour or less! Please call us and we can discuss your individual needs. Our drivers are all based locally which means we can reach you much faster than other delivery companies. You can view the latest shipping status for your package on our tracking page. If you signed up to receive notifications, you will get an email when your package goes out for delivery.

Your package can be delivered without a signature if the driver can leave it in a secure location, with consent of the shipper or receiver.

Ready Set Go is proud to offer all our customers free, limited Insurance coverage at no extra cost for all delivery and courier shipments. Additional Insurance coverage is available as outlined in our Terms and Conditions.

Ready Set Go Delivery & Courier is committed to providing simplicity and transparency, allowing customers to make informed decisions about the delivery and courier services they choose without surprises.

• RSG publishes pricing online for true transparency, making it predictable and easy to calculate courier costs.  

• RSG will never charge any hidden fees, you know the full cost before we accept your request.

Yes! We know that with excellence in customer service comes word of mouth, every customer we serve is a valuable asset. Our goal isn’t to meet industry standards in service, it is to exceed them, we’re here to work with you and deliver the right outcome. Ready Set Go Guarantees it's services to be "On time all the time, or it's free"!  

Yes 24/7 Courier Services are available by appointment after hours, these service include express delivery service , urgent Same-day Courier and door to door Courier Services.

Yes! No job is too small. We are happy to deliver any sized item. Just give us a call or fill in our contact form and we will be able to help.